My Service Canada Account


Please be advised that this online service is currently experiencing difficulty. We are working on the issue to restore the service as soon as possible. We apologize for any inconvenience.

My Service Canada Account (MSCA) provides convenient and secure access to view and update your Employment Insurance (EI), Canada Pension Plan (CPP), and Old Age Security (OAS) information online.

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Please note:

  • You must protect your personal information.
    We recommend that you sign out, clear your browser’s cache, and close down your browser after you finish your online session.
  • You must have cookies enabled in your browser.
    If cookies are disabled in your browser’s security settings, you’ll have trouble signing in and you won’t be able to use My Service Canada Account.
  • If you use bookmarks, you may experience technical difficulties.
  • To use My Service Canada Account you must have access to a modern Web browser. This could include such browsers as Internet Explorer (version 9 or newer), Mozilla Firefox (version 22 or newer), Safari (version 5 or newer) or Google Chrome (version 28 or newer). In addition, you must ensure that JavaScript is enabled to load the application. Please make sure to update your browser and/or settings before using My Service Canada Account.
  • My Service Canada Account does not use pop-ups to request personal information such as Social Insurance Numbers, bank account or mortgage details or credit card numbers.
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